DarleneMchale_28
June 01, 2026
"Coupon worked right away"
I found a promo code on the site and tried it at checkout, and it worked on the first try with no hassle. It took a few dollars off my order, so I’m happy with it. if the deals stop working like that, I’d probably just shop somewhere else, but this time it was smooth.
velma_Deason93
May 28, 2026
"Account update was easy for once"
I needed to update my account info and, it was easy. I’m used to these account pages being annoying, like really annoying, with random errors or too many steps or stuff not loading. But this time the login worked, I found the settings fast, and I didn’t have to sit there waiting around. I usually complain about account settings because they’re always a hassle, always confusing, always making something simple take forever, but this actually just worked the way it should.
sterling_Lee76
May 19, 2026
"They’ve got a ton of books…"
They’ve got a ton of books and cute gifts to choose from, which is awesome. I just wish some stuff was actually in stock more often, because it’s kind of a pain in the butt when you find something you want and it’s nowhere to be found.
"I was surprised by how fast..."
I was surprised by how fast it showed up. I wasn’t really expecting it to arrive so soon, but it got here earlier than I had planned for, which was a nice little bonus. Overall, the shipping was quick and everything went smoothly.
FlorenceHicks_64
May 14, 2026
"Everything in my order seemed right…"
Everything in my order seemed right, and I didn’t notice any mix-ups. Smooth overall.
WilliamSpradlin
May 09, 2026
"Such a calm little place to browse"
I always enjoy stopping into Deseret Book because it just has a really calm, comfortable feel. It’s quiet, not overly bright, and it never has that chaotic vibe you get in some stores where it feels like they’re trying to hurry you along or overwhelm you into buying something.
The music is peaceful, the layout is easy to walk through, and the employees are friendly without hovering. Maybe other places could take a hint, because this is just a nice, relaxing store to browse in.
hello_jamie387
May 01, 2026
"I ordered a book and didn’t realize..."
I ordered a book and didn’t realize until after that it was on backorder, which was a little frustrating. It ended up taking maybe a couple weeks longer than I expected, but they did send email updates along the way and it shipped around when they said it would. I wasn’t stuck guessing what was happening, so that helped. Overall it was fine, probably a 4 out of 5 experience, but I do wish the backorder info had been clearer before checkout
gayle_Spurlock05
April 27, 2026
"Site Says It’s In Stock, Then the Robot Email Says Nope"
I’ve had a really frustrating time ordering from deseretbook.com. Twice now, the site showed the book as available, let me go through the whole checkout process, and then a few days later I get one of those automated emails saying it’s actually backordered or cancelled. It’s so irritating dealing with these systems that act like everything is fine until some bot message tells you otherwise. If you don’t have it, just say it’s out of stock from the start. Would’ve saved me the time and hassle
james_Rivera80
April 13, 2026
"My order from Deseret Book came in..."
My order from Deseret Book came in without any dents or bent corners, which I appreciated. The packaging was sturdy, and everything inside looked clean and well protected. Happy with how it all showed up.
AliciaSavage_77
April 06, 2026
"Quick help when I needed it"
I don’t remember every little detail of what I asked about, but I do remember support getting back to me really fast and actually helping me fix it. That part definitely stuck with me.
Edith_miller73
March 30, 2026
"Good content, app could be better"
I mostly use Deseret Book for ebooks and audio books and I do like the content. It’s nice having it all right on my phone. But the app is kinda slow sometimes, and a few times it didn’t save my spot in an audiobook which is annoying. Downloads have glitched on me too here and there. It’s not awful or anything, just gets frustrating when you already paid for it.
Vicki.gregory
March 26, 2026
"Everything was about right with the charges"
The billing came out around what I expected, and there weren’t any weird extra charges or surprises.
"Pickup was really easy"
I ordered online and when I got there the pickup was super quick. No hassle at all and I was in and out fast
LeonardNewberry
March 15, 2026
"Fast Payment, No Hassle"
I don’t have a lot of patience for messy checkouts, so I was glad this was quick and straightforward. Paid without any weird issues or delays, which is all I wanted.
kathy.Johnson
March 04, 2026
"Locations are too inconvenient now"
The stores are just kind of out of the way for me, which is frustrating. I used to feel like I could count on them being easy to access, but I’ve lost some trust in the convenience they promised.
judystephens9212
February 22, 2026
"Usually reliable, but I felt a bit misled this time"
I’ve ordered from Deseret Book a few times and they’re usually good about getting things delivered on time. This last order showed up a day later than I expected, which wasn’t a huge deal, but I did feel a little misled by the delivery estimate. The package itself was packed well and the tracking worked fine, so nothing was damaged or lost. Overall, they’re not perfect, but I still trust them enough to order again.
RickeyChastain
February 22, 2026
"I actually use the rewards"
I’ve found the rewards easy to keep track of, i like saving a little on books I was already going to buy anyway. It’s one of those perks that actually feels useful to me.
MildredWallin_31
February 17, 2026
"Refund Took Longer Than I Hoped"
I had to return a book I ordered, and the refund did come through after a few days. I’ll admit I was a little frustrated waiting around for it since I expected it to be quicker, but at least customer support was friendly and helpful when I reached out.
david.Mesiti
February 03, 2026
"Really enjoyed the workshop"
I signed up for a workshop through deseretbook.com kind of on a whim while I was sitting at the kitchen table after dinner, and I’m glad I did. The details were easy to find, and the reminder emails were actually helpful because I’m the type of person who will absolutely forget something if it’s not on my calendar. The workshop itself felt organized without being too stiff, which made it easy to settle in and enjoy it. The speaker was friendly, easy to follow, and didn’t make it feel like a lecture. Overall, it was a really nice experience, and I’d definitely sign up for another one.
jamespatterson7738
January 30, 2026
"Pretty fair prices overall"
I’ve ordered from Deseret Book a handful of times, the prices have seemed fair to me. Some of the books were cheaper than I expected, though maybe I’m just not great at judging book prices anymore. The sales definitely help, and shipping has been fine too. Overall, it feels worth it for the kinds of things they carry.